Physician review on every order
A licensed physician screens each order against protocol before anything reaches the lab.
Physician oversight for lab orders
Physician-ordered labs, on one clear line.
Clearline gives your platform a licensed physician who reviews every lab order, sends it to Labcorp, releases normal results on their own, and is paged the moment a critical value lands.
- Works with any platform through one API
- Protocols built in
- At-home kits supported
How it works
Follow one order from your platform to a released result.
Pick what the lab sends back and press run. The physician only steps in where judgment is needed.
The result comes back
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1
Order in
Your platform sends the order and signed consents through the API.
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2
Physician screen
Checked against your protocol and the physician's state licenses. Approved, or declined with a reason.
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3
At the lab
The approved order goes to Labcorp under the reviewing physician's NPI.
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4
Triage
Every value is checked against the protocol's ranges. If the lab's flag and the protocol disagree, the more serious one wins.
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5
Released
Released to the patient and to your platform automatically.
Normal results release on their own.
No waiting in a physician's inbox. The patient and your platform get the result as soon as triage clears it.
Illustration of the order path. Release to your platform follows the patient's signed authorization.
What you get
Everything a lab program needs from a physician, and nothing it doesn't.
Critical results page instantly
A critical value pages the physician the moment it arrives, re-pages at 30 minutes, and at 60 minutes directs the patient to urgent care or the ER.
Normal results auto-release
Results inside the protocol's ranges go straight to the patient and your platform.
Any platform, one API
Send orders, get status and results by signed webhook. A new client is configuration, not a new build.
Ordered through Labcorp
Approved orders go to Labcorp under the reviewing physician's NPI, with results held for triage before release.
Protocols built in
Ready-made protocols for common service lines decide what auto-approves and what goes to the physician.
Critical results
When a value is dangerous, the physician knows first.
Critical values do not sit in a queue. The moment one lands, Clearline pages the physician directly, around the clock, and a clock keeps running until someone acts.
- Critical value detectedThe protocol's critical ranges and the lab's own flags are both checked.
- Physician pagedThe page says there is a result to review, and never carries the result itself.
- Physician reviews and reaches outThe full result is opened only inside the secure physician screen.
- Re-paged if not acknowledgedAn unacknowledged critical result pages the physician again.
- Patient directed to careIf it is still unacknowledged, the patient automatically gets a call or text directing them to urgent care or the ER. The message never contains the result, and every attempt is logged.
Integrations
Plugs into the platform you already run.
Clearline is built for partners. Integrate once, then add each new client as a configuration record with its own approved panels.
- REST API for orders, status, approved panels and results
- Signed webhooks when an order changes state or a result is released
- Idempotent requests, so a retry never creates a second order
- Results go to your platform only when the patient's authorization names you
# Send an order POST /v1/orders { "partnerOrderId": "ord_8F2K", "panel": "wellness-core", "consents": ["terms-v3", "auth-v2"] } # Webhook back to you result.released signed, retried until delivered
Straight to the lab
Fast, streamlined, and built around Labcorp.
Orders are processed through Labcorp, with Labcorp patient service centers for draws. Clearline handles the physician side so your team never has to.
- Physician order under the reviewing physician's NPI
- State license check on every approval
- Results held for triage, never released ahead of physician rules
At-home collection
Labs from the kitchen table, with Tasso.
Offer at-home testing with Tasso blood collection devices. The patient collects at home and mails the sample to the lab Tasso works with. The physician review, triage and release rules are exactly the same.
- Same order API for in-person draws and home kits
- Available for tests validated for at-home collection
- Critical values page the physician no matter how the sample was drawn
Protocols built in
Pick a service line. The rules come with it.
Each protocol sets the approved panels, what can be approved on a clean screen, and what always goes to the physician. Every protocol is signed by a physician before it goes live.
Men's health and TRT monitoring
Baseline and follow-up panels for testosterone programs.
Women's hormone health
Panels for menopause and hormone therapy programs.
Medical weight loss
Baseline and monitoring labs for GLP-1 programs.
Wellness and longevity
Broad screening panels for proactive health programs.
Thyroid
Thyroid screening and monitoring panels.
Metabolic and heart health
Glucose, lipids and related markers.
Independent oversight
A real physician, with the guardrails written into the system.
Clearline is oversight only: no consults, no prescriptions, no upsell. Abnormal results go back to the patient's own healthcare provider.
License-aware
An order is approved only where the physician holds an active license for the patient's state.
Closed loop
Every order ends released, declined with a reason, or escalated.
Private by design
Runs under a BAA on HIPAA-eligible AWS infrastructure. Texts and emails never contain results.
Your clients stay separate
Each client's data and results are kept apart, and released only with the patient's signed authorization.
Get started
Offer physician-ordered labs to your clients.
Tell Clearline which service lines you run. Your protocols, approved panels and API keys are set up for you.
Email hello@clearline.care